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whirlpool | washing-machine – Ub Error – Load Unbalanced
Error Codes (Ub): Troubleshooting, Fixes & Prevention Tips explained below.

Understanding UB Error: Load Unbalanced

The UB error code indicates that the appliance, typically a washing machine, has detected an unbalanced load during the spin cycle. This imbalance can cause excessive vibration, noise, and may prevent the machine from completing the cycle properly. Causes include uneven distribution of clothes, overloading, or using incompatible items together. Addressing load balance improves appliance performance and longevity.

washing-machine - Common Causes of UB Error

  • Unevenly distributed laundry in the drum.
  • Overloading the washing machine.
  • Mixing heavy and light items together.
  • Appliance not leveled properly.
  • Damaged suspension or shock absorbers.

washing-machine - How to Fix UB Error

  • Pause and Redistribute Load

    1. Stop the machine and evenly redistribute clothes inside the drum.
    2. Avoid mixing heavy and light items in the same load.
  • Reduce Load Size

    1. Wash smaller loads to prevent imbalance.
    2. Do not overload the washing machine.
  • Check Appliance Leveling

    1. Ensure the appliance is placed on a level surface.
    2. Adjust feet if necessary to stabilize the machine.
  • Restart the Cycle

    1. After correcting the load, restart the wash cycle.
  • Contact Technician if Problem Persists

    1. If imbalance continues, have the appliance inspected by a professional.

washing-machine - Helpful Tips to Prevent UB Error

  • Distribute clothes evenly before starting a cycle.
  • Avoid overloading the machine.
  • Place the appliance on a flat and stable surface.
  • Use proper load sizes recommended by the manufacturer.
  • Perform regular maintenance on suspension components.

FAQs About UB Error

Question: What causes UB error
Answer: Unbalanced laundry load causing excessive vibration.
Question: Can I fix this error myself
Answer: Yes, redistributing the load and reducing size often resolves it.
Question: Will the machine operate with this error
Answer: It may stop or run inefficiently to protect itself.
Question: How do I prevent load imbalance
Answer: Evenly distribute clothes and avoid overloading.
Question: When should I call a technician
Answer: If the error persists despite correcting the load.

When to Contact a Technician

If you experience any of the following issues even after completing the recommended troubleshooting steps, please contact an authorized service technician or our support team for further assistance.

  • The same error appears repeatedly after restarting or resetting the unit.
  • Multiple error codes appear simultaneously.
  • The device makes unusual noises, vibrations, or emits a burning smell.
  • The product fails to start, operate, or complete its function despite troubleshooting.
  • There are signs of electrical issues, physical damage, or leakage.
  • An unknown or unlisted error code appears on the display.

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