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whirlpool | washing-machine – dS Error – Door Not Properly Closed
Error Codes (dS): Troubleshooting, Fixes & Prevention Tips explained below.

Understanding DS Error: Door Not Properly Closed

The DS error code indicates that the appliance’s door or lid is not properly closed or latched. This safety feature prevents the appliance from operating when the door is open to avoid water leakage or injury. Causes can include an obstruction, faulty door latch, or misaligned door. Ensuring the door is securely closed allows the appliance to function correctly.

washing-machine - Common Causes of DS Error

  • Door not fully closed or latched.
  • Obstruction preventing door closure.
  • Faulty or damaged door latch.
  • Misaligned or warped door.
  • Worn door seals affecting closure.

washing-machine - How to Fix DS Error

  • Check Door Closure

    1. Open and firmly close the door until it clicks.
    2. Remove any obstructions preventing closure.
  • Inspect Door Latch

    1. Examine latch for damage or wear.
    2. Replace latch if faulty.
  • Align Door Properly

    1. Ensure door is aligned and fits snugly in the frame.
    2. Adjust hinges if necessary.
  • Restart Appliance

    1. After securing the door, restart the appliance.
  • Contact Technician if Problem Persists

    1. Seek professional service if error continues despite corrections.

washing-machine - Helpful Tips to Prevent DS Error

  • Always ensure door is securely closed before starting.
  • Keep door seals clean and intact.
  • Avoid forcing the door shut.
  • Perform periodic checks on latch and hinges.
  • Seek professional repair for damaged parts.

FAQs About DS Error

Question: What causes DS error
Answer: Door not properly closed or faulty latch.
Question: Can I fix this myself
Answer: Yes, by ensuring the door is fully closed and checking latch condition.
Question: Will the appliance run with this error
Answer: No, most appliances will not operate until door is securely closed.
Question: How do I prevent DS error
Answer: Regularly check door alignment and latch functionality.
Question: When should I call a technician
Answer: If the door latch or hinges are damaged and cannot be fixed manually.

When to Contact a Technician

If you experience any of the following issues even after completing the recommended troubleshooting steps, please contact an authorized service technician or our support team for further assistance.

  • The same error appears repeatedly after restarting or resetting the unit.
  • Multiple error codes appear simultaneously.
  • The device makes unusual noises, vibrations, or emits a burning smell.
  • The product fails to start, operate, or complete its function despite troubleshooting.
  • There are signs of electrical issues, physical damage, or leakage.
  • An unknown or unlisted error code appears on the display.

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