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whirlpool | washing-machine – 18:8E Error – AI Sensor / Temp Issue
Error Codes (18:8E): Troubleshooting, Fixes & Prevention Tips explained below.

Understanding 18:8E Error: AI Sensor / Temperature Issue

The 18:8E error code indicates a problem with the AI sensor or temperature sensing system in the appliance. This sensor monitors temperature levels and helps regulate operation for optimal performance and safety. Faults may be caused by sensor malfunction, wiring issues, or control board errors. The appliance may stop or operate improperly until resolved.

washing-machine - Common Causes of 18:8E Error

  • Faulty AI sensor or temperature sensor.
  • Damaged or loose wiring.
  • Control board communication error.
  • Electrical interference affecting sensor signals.
  • Sensor calibration issues.

washing-machine - How to Fix 18:8E Error

  • Power Cycle the Appliance

    1. Turn off and unplug the appliance for 5 minutes.
    2. Plug it back in and restart to reset error.
  • Inspect Sensor and Wiring

    1. Check AI sensor connections and wiring for damage.
    2. Replace faulty sensors if needed.
  • Run Diagnostic Mode

    1. Use built-in diagnostics to identify sensor faults if available.
  • Contact Professional Service

    1. If error persists, seek authorized technician assistance.

washing-machine - Helpful Tips to Prevent 18:8E Error

  • Keep sensor connections secure and clean.
  • Avoid exposure to moisture or debris.
  • Schedule regular maintenance checks.
  • Use surge protectors to prevent electrical issues.
  • Contact professionals for sensor replacements.

FAQs About 18:8E Error

Question: What is 18:8E error
Answer: A fault with the AI or temperature sensor system.
Question: Can I fix it myself
Answer: Basic resets may help, but sensor replacement usually requires professional help.
Question: What causes this error
Answer: Sensor failure, wiring issues, or control board errors.
Question: Is professional repair needed
Answer: Yes, especially if error persists after resetting.
Question: Will the appliance work with this error
Answer: Operation may be halted or impaired until fixed.

When to Contact a Technician

If you experience any of the following issues even after completing the recommended troubleshooting steps, please contact an authorized service technician or our support team for further assistance.

  • The same error appears repeatedly after restarting or resetting the unit.
  • Multiple error codes appear simultaneously.
  • The device makes unusual noises, vibrations, or emits a burning smell.
  • The product fails to start, operate, or complete its function despite troubleshooting.
  • There are signs of electrical issues, physical damage, or leakage.
  • An unknown or unlisted error code appears on the display.

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