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whirlpool | smart-tv – Network authentication failure
Error Codes (108): Troubleshooting, Fixes & Prevention Tips explained below.

What Does Network Authentication Failure Mean❓

Network Authentication Failure occurs when a device fails to connect to a Wi-Fi or network because it cannot verify credentials or establish a secure connection. This can happen due to incorrect passwords, security protocol mismatches, expired credentials, or interference. The device may repeatedly attempt to connect but be denied access by the network.

smart-tv - Common Causes of Network Authentication Failure

  • Incorrect Wi-Fi password entry.
  • Router security protocol mismatch.
  • Network congestion or interference.
  • Expired or changed network credentials.
  • Device firmware incompatibility with network security.

smart-tv - Steps to Fix Network Authentication Failure❓

  • Verify Network Password

    1. Double-check the Wi-Fi password entered on the device.
    2. Re-enter the password carefully, considering uppercase and lowercase letters.

  • Forget and Reconnect to Network

    1. On your device, forget the Wi-Fi network.
    2. Scan and select the network again and enter the correct password.

  • Restart Router and Device

    1. Power off the router and your device.
    2. Wait 30 seconds, then power them back on.

  • Check Security Settings

    1. Ensure your router’s security mode (WPA2, WPA3) is compatible with your device.
    2. Adjust router settings if necessary.

  • Update Device Firmware

    1. Update your device to the latest firmware or software to improve compatibility.

smart-tv - Helpful Tips to Avoid Network Authentication Issues

  • Keep your Wi-Fi password updated and shared securely.
  • Ensure your device supports your router’s security protocol.
  • Restart devices regularly to refresh connections.
  • Limit the number of connected devices to reduce congestion.
  • Update firmware on all network devices regularly.

FAQs About Network Authentication Failure❓

Question: Why does network authentication keep failing
Answer: Commonly due to wrong password, security mismatches, or interference.
Question: How do I reset network settings
Answer: Forget the Wi-Fi network on your device and reconnect by entering the correct password.
Question: Can router security settings cause authentication failure
Answer: Yes, if your device does not support the router’s security mode, connection can fail.
Question: Should I update my device firmware
Answer: Yes, firmware updates can fix bugs and improve network compatibility.

When to Contact a Technician

If you experience any of the following issues even after completing the recommended troubleshooting steps, please contact an authorized service technician or our support team for further assistance.

  • The same error appears repeatedly after restarting or resetting the unit.
  • Multiple error codes appear simultaneously.
  • The device makes unusual noises, vibrations, or emits a burning smell.
  • The product fails to start, operate, or complete its function despite troubleshooting.
  • There are signs of electrical issues, physical damage, or leakage.
  • An unknown or unlisted error code appears on the display.

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