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whirlpool | smart-tv – Error 102 – Network Issue
Error Codes (102): Troubleshooting, Fixes & Prevention Tips explained below.

Understanding Error 102: Network Issue❓

Error 102 indicates that the appliance is experiencing a network connectivity issue, preventing it from communicating with servers or other connected devices. This can result from Wi-Fi problems, router issues, or internal network module faults, affecting smart functions and remote controls.

smart-tv - Common Causes of Error 102

  • Wi-Fi network down or unstable.
  • Incorrect network credentials.
  • Router or modem malfunction.
  • Internal network module failure.
  • Firmware issues affecting connectivity.

smart-tv - How to Fix Error 102❓

  • Check Wi-Fi Connection

    1. Ensure your home Wi-Fi network is working properly.
    2. Restart the router if necessary.

  • Restart the Appliance

    1. Power off and unplug the device for 5 minutes.
    2. Plug it back in and attempt to reconnect.

  • Reconfigure Network Settings

    1. Access the appliance network settings to reconnect to Wi-Fi.
    2. Ensure correct password and network details are entered.

  • Update Firmware

    1. Check for firmware updates that may fix connectivity bugs.

  • Contact Support

    1. If the problem persists, contact the manufacturer or service provider.

smart-tv - Helpful Tips to Prevent Error 102

  • Ensure stable Wi-Fi connection.
  • Keep router firmware updated.
  • Avoid signal interference near the appliance.
  • Regularly update appliance firmware.
  • Restart devices periodically to refresh connections.

FAQs About Error 102❓

Question: What causes Error 102
Answer: Network connectivity issues such as Wi-Fi problems or faulty modules.
Question: Can I fix it myself
Answer: Yes, by checking Wi-Fi and restarting devices.
Question: Will appliance work without network
Answer: Some functions may be limited or unavailable.
Question: How to avoid this error
Answer: Maintain a stable Wi-Fi connection and update firmware regularly.
Question: When to call support
Answer: If network issues persist after troubleshooting.

When to Contact a Technician

If you experience any of the following issues even after completing the recommended troubleshooting steps, please contact an authorized service technician or our support team for further assistance.

  • The same error appears repeatedly after restarting or resetting the unit.
  • Multiple error codes appear simultaneously.
  • The device makes unusual noises, vibrations, or emits a burning smell.
  • The product fails to start, operate, or complete its function despite troubleshooting.
  • There are signs of electrical issues, physical damage, or leakage.
  • An unknown or unlisted error code appears on the display.

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