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whirlpool | refrigerator – Ice Maker System Error/ ice tray filling but not freezing
Error Codes (undefined): Troubleshooting, Fixes & Prevention Tips explained below.

What Does the Ice Maker System Error Mean❓

This error points to a system-level fault in the ice maker where water fills the tray but never freezes. It usually means the cooling in the ice compartment is not working. Causes include bad airflow, a faulty fan, weak compressor performance, or sensor failures near the ice area.

refrigerator - Common Causes of Ice Maker System Error

  • Ice room fan failure
  • Blocked airflow to ice maker area
  • Frost buildup near ducts
  • Weak compressor not cooling upper sections
  • Sensor fault in ice compartment

refrigerator - How to Fix Ice Maker System Error Step-by-Step❓

  • Reset the Refrigerator

    1. Unplug it for 5 to 10 minutes.
    2. Plug it back in and allow time for cooling to stabilize.

  • Check Freezer & Ice Box Temp

    1. Make sure freezer temp is set below -18°C.
    2. If freezer is cold but ice box isn't, airflow may be blocked.

  • Inspect the Ice Room Fan

    1. Open the ice maker area and listen for the fan.
    2. If silent or slow, it may be faulty.

  • Look for Frost or Ice Buildup

    1. Check vents or behind the ice box.
    2. Frost can block airflow, preventing freezing.

  • Call a Technician

    1. If parts like fan or ducts are damaged, a professional should inspect them.

refrigerator - Tips to Prevent Ice Maker System Error

  • Keep air vents inside the fridge and freezer clear
  • Avoid overloading freezer near the ice box
  • Do not block the ice fan area
  • Defrost the fridge if you notice frost build-up
  • Get seasonal servicing to clean internal ducts

Frequently Asked Questions About Ice Maker System Error❓

Question: Why does water fill but not freeze in the ice tray?
Answer: Usually the ice fan is not pushing cold air to the tray, or the ice section isn't cooling.
Question: Can I use the fridge with this error?
Answer: Yes, but the ice maker won't work properly.
Question: How much does it cost to fix an ice fan?
Answer: Typically between ₹1000–₹1800 depending on model and service.
Question: Is this caused by the main freezer?
Answer: Not always. Sometimes the freezer works fine but airflow to the ice box is blocked or the fan is bad.

When to Contact a Technician

If you experience any of the following issues even after completing the recommended troubleshooting steps, please contact an authorized service technician or our support team for further assistance.

  • The same error appears repeatedly after restarting or resetting the unit.
  • Multiple error codes appear simultaneously.
  • The device makes unusual noises, vibrations, or emits a burning smell.
  • The product fails to start, operate, or complete its function despite troubleshooting.
  • There are signs of electrical issues, physical damage, or leakage.
  • An unknown or unlisted error code appears on the display.

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