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samsung | washing-machine – Sud Error – Excessive Foam Detected
Error Codes (Sud): Troubleshooting, Fixes & Prevention Tips explained below.

Understanding Sud Error: Excessive Foam Detected

The Sud error indicates that the washing machine has detected excessive foam inside the drum. This condition can be caused by using too much detergent, using non-HE (High Efficiency) detergent in an HE machine, or incorrect detergent type. Excessive foam can interfere with the washing cycle, causing poor rinsing, prolonged cycles, or drainage issues. The machine may stop to prevent damage.

washing-machine - Common Causes of Sud Error

  • Using too much detergent.
  • Using non-HE detergent in HE washers.
  • Mixing detergents or using incorrect types.
  • Overloading the washer with laundry.
  • Poor water quality causing excess foam.

washing-machine - How to Fix Sud Error

  • Use Proper Detergent

    1. Switch to HE detergent if using a high-efficiency machine.
    2. Avoid using regular detergent in HE washers.
  • Reduce Detergent Amount

    1. Use the manufacturer’s recommended detergent quantity.
    2. Avoid overloading detergent dispensers.
  • Run Extra Rinse Cycle

    1. Perform an additional rinse cycle to clear excess foam.
  • Avoid Overloading Washer

    1. Wash smaller loads to reduce foam buildup.
  • Contact Technician if Problem Persists

    1. If foam continues, seek professional assistance.

washing-machine - Helpful Tips to Prevent Sud Error

  • Use only HE detergent in HE machines.
  • Follow detergent manufacturer guidelines.
  • Avoid detergent overdosing.
  • Run extra rinses occasionally.
  • Maintain proper load sizes.

FAQs About Sud Error

Question: What causes Sud error
Answer: Excessive foam due to too much or incorrect detergent.
Question: Can I fix it myself
Answer: Yes, by reducing detergent and running extra rinse cycles.
Question: Will the machine work with this error
Answer: Usually not, as the washer may pause to prevent damage.
Question: How do I avoid Sud error
Answer: Use the correct detergent and amounts as recommended.
Question: When should I call a technician
Answer: If excessive foam persists despite adjustments.

When to Contact a Technician

If you experience any of the following issues even after completing the recommended troubleshooting steps, please contact an authorized service technician or our support team for further assistance.

  • The same error appears repeatedly after restarting or resetting the unit.
  • Multiple error codes appear simultaneously.
  • The device makes unusual noises, vibrations, or emits a burning smell.
  • The product fails to start, operate, or complete its function despite troubleshooting.
  • There are signs of electrical issues, physical damage, or leakage.
  • An unknown or unlisted error code appears on the display.

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