Not Found

Your multilingual tech support gateway

You can search by error code or description.

midea | air-conditioner Error Codes: Troubleshooting, Fixes & Prevention Tips explained below.

What Does CH38 Mean?

CH38 means that your LG air conditioner has detected that the refrigerant level is too low to operate normally. This is often due to a leak or improper installation and may trigger the system to shut down as a protective measure.

air-conditioner - Causes of CH38 Error

  • Refrigerant leak in the pipes or joints
  • Factory-charged refrigerant was insufficient
  • Poor vacuuming or gas charging during installation
  • Physical damage to refrigerant lines
  • Aging system with natural refrigerant loss over time

air-conditioner - How to Fix CH38 Error

  • Leak Check

    1. Use nitrogen pressure test or electronic detector to find leaks.
    2. Inspect all pipe joints and coils for damage.
  • Seal and Repair

    1. Seal minor leaks using brazing or replace faulty parts.
    2. Ensure joints are tight and secure.
  • Vacuum and Recharge

    1. Vacuum the system to remove air and moisture.
    2. Recharge with correct refrigerant type and amount as per LG specs.
  • System Test

    1. Monitor pressure and cooling after recharging.
    2. Make sure CH38 doesn’t reappear after extended use.

air-conditioner - Helpful Tips

  • Do not ignore refrigerant errors—they can damage your compressor.
  • Never attempt to refill refrigerant yourself without proper certification.
  • Check outdoor unit for physical damage or wear.
  • Always use an LG-authorized technician for refrigerant-related issues.
  • Service the unit regularly to detect leaks early.

Frequently Asked Questions

Question: Is CH38 a serious error?
Answer: Yes, because operating with low refrigerant can damage the AC over time.
Question: Can I fix CH38 without a technician?
Answer: No, refrigerant handling requires certified professionals and tools.
Question: How much refrigerant does my LG AC need?
Answer: It depends on the model. Typical split units require between 700g to 1200g of R32 or R410A.

Query Form

Have a question or concern? Submit your query and we`ll get back to you!